Vanderbilt studies show AI avatars and chatbots boost transplant research communication

Two Vanderbilt Center for Transplant Science studies find virtual AI avatars and chatbots effective, with new options for patients to select avatar race and sex.

A smartphone on a wooden table showing an AI chatbot interface called DeepSeek.
Photo: Airam Dato-on

Two Vanderbilt Center for Transplant Science studies found that virtual conversations with AI‑powered avatars or chatbots are effective in transplant research, reporting measurable benefits in patient engagement and data collection.

The latest interface version lets patients choose the avatar’s race and sex, adding personalization intended to improve comfort and communication during transplant evaluations.

Researchers say the findings suggest virtual agents could become routine tools for transplant patient interaction, underscoring AI’s role in enhancing clinical communication.