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Air IT Launches AI Suite to Close SME Adoption Gap

MSP deploys three-stage AI framework including agentic marketplace to help small businesses overcome decision paralysis.

AI-assisted wire synthesis Independently verified Editorial disclosure

Air IT has launched a comprehensive AI services suite targeting small and medium-sized enterprises struggling with adoption decisions. The managed services provider built an internal team of 13 data automation and AI specialists, developed an agentic marketplace, and applied the technology across its own operations over the past three to four years.

Group CTO and CISO Lee Johnson said SMEs face intense board-level pressure to adopt AI but lack starting points amid rapid innovation. Air IT's three-stage process — assessment, accelerated deployment, and agent-supported use cases — aims to eliminate the "decision gap" while addressing security, data governance, and measurable impact to prevent failed pilots.

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